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	<title>Comments on: “The Customer is Always Wrong”</title>
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	<link>http://www.NotesOnDesign.net/inspiration/design/%e2%80%9cthe-customer-is-always-wrong%e2%80%9d/</link>
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	<pubDate>Fri, 10 Oct 2008 21:54:06 +0000</pubDate>
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		<title>By: Matt Grant</title>
		<link>http://www.NotesOnDesign.net/inspiration/design/%e2%80%9cthe-customer-is-always-wrong%e2%80%9d/#comment-4713</link>
		<dc:creator>Matt Grant</dc:creator>
		<pubDate>Wed, 09 May 2007 21:19:08 +0000</pubDate>
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		<description>Trendoffice - Thanks for the comment. I appreciate that being called on to educate clients can be time-consuming and frustrating, and I applaud your efforts to do so. My hope would be that professional organizations like the AIGA and business schools in this era of "design innovation" continue and expand their efforts to educate the public and the business community so that the responsibility doesn't fall solely on the shoulders of the design practitioner.</description>
		<content:encoded><![CDATA[<p>Trendoffice - Thanks for the comment. I appreciate that being called on to educate clients can be time-consuming and frustrating, and I applaud your efforts to do so. My hope would be that professional organizations like the AIGA and business schools in this era of &#8220;design innovation&#8221; continue and expand their efforts to educate the public and the business community so that the responsibility doesn&#8217;t fall solely on the shoulders of the design practitioner.</p>
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		<title>By: trendoffice</title>
		<link>http://www.NotesOnDesign.net/inspiration/design/%e2%80%9cthe-customer-is-always-wrong%e2%80%9d/#comment-4287</link>
		<dc:creator>trendoffice</dc:creator>
		<pubDate>Tue, 01 May 2007 19:35:09 +0000</pubDate>
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		<description>"striving to educate them when they don’t “get it” " has always been my approach, but this takes almost twice as much time. It is true, in the end we come back to my 1st proposal, but only after spending days and days teaching them and this is not always possible nor financilally sensible. The only way one can feel better is the hope that this is an investment in our professional future.</description>
		<content:encoded><![CDATA[<p>&#8220;striving to educate them when they don’t “get it” &#8221; has always been my approach, but this takes almost twice as much time. It is true, in the end we come back to my 1st proposal, but only after spending days and days teaching them and this is not always possible nor financilally sensible. The only way one can feel better is the hope that this is an investment in our professional future.</p>
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